Technical Features of iShop E-commerce

Shopfront

• Unlimited design possibilities

  There are no limits to possible design layouts on the iShop Flex platform, you can customise a template yourself or have our in-house team create a bespoke design to suit your brand.

• Page Specific Layouts

  Our platform is designed to be a modular component system. You have full access to alter the PHP that generates your site, enabling easy customisation of your iShop across the board or on a page-by-page basis.

• Your Own Domain name

  Whether you already own a domain name or need to register a new one our team will help with all technicalities of using it on your iShop.

• On-site Editing

  Manage every aspect of your iShop easily with iShop's on-site editing tools. Accessible from any web-connected computer in the world you'll always be in full control of your iShop.

• Split Testing

  Our integrated split testing tools allow you to validate any adjustments you make to your iShop, allowing you to rest assured you're always moving in the right direction.

• On-site Blogs and Social Networking

  Making as many connections as possible will broaden your business network reach, bundled tools and services allow you to focus on making connections, not technical concerns.

• Mobile Ready Solutions

  Our standard responsive system adapts to your customers device ensuring they receive the best possible experience regardless of the device they're using.

• 2-Stage Publishing

  Publishing allows for work to be conducted in "edit" mode without affecting your live site. When your changes are complete simply publish the site to a test environment and then onto the live site.

Basket & Checkout

• Security

  We employ the same 256-bit SSL encryption technology that the banks use for all credit card data transmitted.

• Payment Methods

  The iShop checkout is integrated with multiple payment networks. You can accept Visa, MasterCard and American Express using your own Internet Merchant account, PayPal Pro, PayPal Express, Stripe and iDeal.

• Flexible Shipping Rates

  iShop takes the hassle out of complex delivery rate setups. Rates can be assigned to regions, locked by postcode so the right amount is always charged. Customers can choose from appropriate delivery services based on the shipping weight of their order.

• Multiple Currencies

  iShop make it easy for your customers to pay in their own currency. You can assign a flat conversion rate from your home currency to any currency you choose to accept, alternatively you can set the price of each item in each currency separately.

• Conversion Rate Assistance

  Gain otherwise lost sales by automatically contacting customers regarding their abandoned checkouts, allowing them to immediately return to the order and complete the purchase.

• Promotional Offers

  Create combinations of deals such as "3 for 2", "buy one get one half price", "buy one get one free", "Buy product A and get 50% off of product B", etc. Offers can be applied across the board or on specified products. Our checkout ensures your customer gets the best deals you have available.

• Checkout Accounts

  Your customers may checkout as guests or create their own account. This will retain their previously used addresses, purchase history, marketing profile, etc.

• Custom Baskets

  Create and send customised baskets to your customers. Allowing you to take payment for products or combinations of products at prices not available to everyone or products that are not even shown on the site.

Shop Management

• Customer Profiles

  Boost sales by marketing appropriately to your customers by analysing their purchase history, extracting the necessary contact details and even importing directly into bulk mail services.

• Customer Accounts

  Keep tabs on correspondence, profile customer purchasing habits, offer personalised offers/discounts etc.

• Order Management

  Process orders with ease, send automatic dispatch notifications by email, keep customers up-to-date with order progress, debit payment in full or partially.

• Refunds & Debits

  Partially or fully refund orders, and automatically receive a refund of our commission charges. Additional products and/or extra charges can be added to existing orders.

• Stock Management

  Fulfilment houses can be integrated or simply use iShop's stock management tools to keep your inventory information up-to-date.

• Always Remain Connected

  Our responsive management suite allows you to access iShop tools from all devices enabling you to connect with your business wherever you are.

Marketing & SEO

• Optimised for Major Search Engines

  Out of the box all iShops are designed with SEO in mind. Where possible the system automates h1, title and meta description tags but overriding with handwritten content is possible on a per product basis.

• Automated Sitemaps

  Sitemaps are generated and updated in real-time so your automatically exported data will always be up-to-date.

• Google Ad Promotions

  As accredited Google Partners we are able to get you special promotions offered by Google ensuring you have the best chance of success.

• Email Marketing

  Keep customers up-to-date with promotions and product releases via email through Mail Wizard, Mailer Mailer, MailChimp or any other bulk email platform.

• Facebook & Social Connections

  Engage customers using Facebook through your iShop. Collect likes, allow customers to share pages, display Facebook feeds from your wall embedded in your iShop.

• Product Reviews

  Your customers will be better informed and encouraged to purchase by other customers reviews whilst also boosting your SEO friendly content.

• Discount Vouchers, Coupons and Gift Cards

  Vouchers of all kinds can be issued to your customers, shared, multi-use or once only unique codes, monetary or percentage deductions. Gift cards that reduce balance with each spend.

• Personal SEO Assistance

  Our in-house SEO team conduct regular training for all aspects of SEO and marketing with the sole goal of improving your conversion rate and ROI. All merchants are welcome to participate in this program.

• Cross Channel / Affiliate Marketing

  Update Google product feed, other product marketing and affiliate platforms automatically.

• Folder-less Canonical Product Locations

  iShop utilise techniques to ensure future changes to product URLs can be made without impacting your search engine listings.

• SEO Rich Snippets

  Integrate schema.org rich snippets to maximise your impact on the major search engines.

Product Management

• Inventory Management

  Stop selling a product or take pre-orders when stock runs out, configurable on a per product basis.

• Fulfilment Expectations

  Keeping customers informed at the point of sale boosts conversions and reduces hassle for customer facing teams. Configurable per product inform your customer when they'll receive their purchase relative to the order time/date.

• Product Variations

  Different colours, sizes, etc can share a product page with a variety of layouts for selecting the appropriate product option. Products each have their own SKU, inventory, images, price, etc.

• Product Categorisation

  Products can be loaded into multiple sections where appropriate whilst sharing core data, canonical tags ensure your content is not considered duplicate.

• Product Filters

  Customers can filter and sort product pages based on price, delivery times or any number of additional custom data fields.

• Image & Video Galleries

  Fully showcase your products with multiple images and video embedded into a touchscreen-friendly gallery on product pages.

• Custom Product Data Tags

  Any number of product data fields can be stored against a product allowing for on-page filtering, product comparison, showing/hiding badges on product thumbnails and main product page, categorising product, etc.

• Import/Export Product Data

  Import, export and update products using spreadsheets in CSV or XLS format.

• Unlimited Product Count

  Showcase a limitless number of products on your iShop.

Webserver Hosting

• Unlimited Bandwidth

  We don't charge extra depending on visitors or bandwidth used.

• Regular Data Backups

  Every aspect of your online business is backed up daily and stored indefinitely.

• Cloud Computing Technology

  All our servers are scalable and will automatically scale up during your regular busy times or unexpected spike in traffic due to media exposure.

• 99.98% Uptime with 24/7 Monitoring

  We make it our business to ensure your business is trading 24/7.

• Email Hosting

  If you have an iShop you get free email services included on your domain.

• HTTPS SSL Secure Hosting

  Your site will operate under the preferred https://yourshop.com for added SEO and the ability to host your checkout without leaving your domain.

Analytics

• Google Analytics

  Every iShop is ready to link to a Google Analytics account. Just input your UA number and start tracking visitors, orders, referrers and conversion rates.

• Google Event Tracking

  Set up custom events within Google Analytics allowing you to probe the behaviours of customers.

• Product Sales Tracking

  Real-time reports of which products are performing well and which aren't enable you to stay ahead of the competition.

• Bank Reconciliation Export

  Export sales and bank reconciliation data for your accountant to keep on top of business.

Expert Support

• UK Support Line

  Support is provided in-house here in the UK, you will always be able to speak to someone that knows iShop's system inside and out.

• WebTrader Workshops

  All perspective and experienced iShopkeepers are invited to our workshops to learn how to improve their online business.